Effective Date: [6-21-2025]
At Sanosa, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, products, or services. This policy applies to all information collected through our website, social media channels, contact forms, email communications, and in connection with any products or services we offer.
Information We Collect
We may collect personal and non-personal information from you in several ways.
a. Information You Provide to Us:
This may include your name, email address, phone number, mailing address, payment details (processed securely through third-party services), account registration details (if applicable), feedback, reviews, survey responses, and any messages you send through our website or email.
b. Information We Collect Automatically:
When you visit our website, we may automatically collect data such as your IP address, geographic location, browser type, operating system, referring pages, time spent on site, clickstream data, and navigation behavior. This information is collected using cookies, web beacons, and tools such as Google Analytics.
How We Use Your Information
Your data is used to deliver a seamless and personalized shopping experience. We may use it to process and fulfill your orders, send you transactional and promotional communications, respond to customer service inquiries, improve our website and services, prevent fraudulent transactions, secure our systems, and comply with legal obligations.
Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted service providers such as payment processors, shipping companies, and hosting services. In cases of legal requirement, we may also share your data with government authorities. All third parties are required to protect your data and only use it for specified purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, understand how users interact with the site, personalize content and offers, and improve overall functionality. You can manage or disable cookies in your browser settings, but doing so may affect certain features of the site.
Data Storage and Security
We take data security seriously. Your personal information is stored on secure servers and protected using SSL encryption and industry-standard security protocols. Only authorized personnel have access to your data, and we retain it only as long as necessary for business or legal purposes.
Your Rights and Choices
You have full control over your personal data. You can request to access, update, correct, or delete your data. You also have the right to opt out of marketing communications or restrict certain types of data processing. To make a request, contact us at [insert your contact email]. We aim to respond within 7 business days.
Email Marketing and Communications
If you provide your email address, we may send you promotional emails, newsletters, or surveys. You can unsubscribe at any time by clicking the “Unsubscribe” link in any of our emails or by contacting us directly.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately so we can delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.
Contact Us
If you have questions or concerns about this Privacy Policy or the way we handle your personal information, please reach out to us at:
Sanosa
Email: [info@sanosa.com.pk]
Phone: [+92 349 5147841]